Production - Quality
Border Engineering is dedicated to a policy of continuous improvement with regards to the quality of its operations and recognises that approval to BS EN ISO 9001: 2000 and maintenance of the quality management systems and procedures defined therein, are necessary to fully satisfy the needs and expectations of our customers and maintain competitiveness and growth in today's market place.
We are committed to our goal of enhancing customer satisfaction by supplying defect free products and services, achieved through our continuous improvement plan and goal of zero defect performance.
We strive to continually improve the effectiveness of our overall business operating processes to meet the needs of our customers, stakeholders and employees, and ensure we satisfy their requirements at all times. Furthermore, it is the aim of all personnel within Border Engineering Ltd to maintain customer focus and strive to supply products and service which exceed our customers' requirements and expectations.
Our Quality Manual includes a number of defined processes some of which are ISO9001:2008 requirements, others of which we have brought on board ourselves to ensure the highest levels of quality management. They include:
- Contract Review
- Document Control
- Selection of Sub-Cons + Purchasing
- Process Control
- Code of Practice Welding
- Customer Satisfaction
- Inspection and Testing
- Control of a Non Conforming Product
- Handling and Delivery Etc
- Records Procedure
- Internal Audit Procedure
- Induction and Training
- Corrective and Preventive Action
Below is a schematic from our Process Control and Production Process.
ISO /TS 16949:2002
Much of our work is in line with the quality standards laid out by TS 16949. This is a result of our own inherent quality standards and the requirements of many of our customers who are in the automotive sector.